Privacy policy

In accordance with the provisions of current legislation on the protection of personal data, we inform you that your data will be incorporated into the processing system owned by Conservatoire Rachmaninoff, whose registered office is located at : 26 avenue de New York - 75116 Paris

Data controller

Pursuant to Article 4.7 of the GDPR, Conservatoire Rachmaninoff is responsible for processing personal data collected on the https://www.conservatoire-sr.com/ website.. Conservatoire Rachmaninoff determines the purposes and means of any processing carried out.

Why Rachmaninoff Conservatory does it collect personal data?

Conservatoire Rachmaninoff collects data for a number of purposes, which are explained below: analysis of website consultation behaviour. Some data is collected automatically. You are then scrupulously informed beforehand. Other data is collected as required by law and/or regulation, and other data is of strategic and commercial importance and requires your prior consent. In each case, the Conservatoire Rachmaninoff ensures that it complies with the regulations, whose requirements vary from simple information to prior collection of your consent. 1) Data collected automatically

the device and browser used
IP address (anonymise)
the date and time of your visit
your browsing history (from https://www.conservatoire-sr.com/)

To ensure that this data collection is authorised by the regulations, we provide you with the option of objecting by updating your preferences in the "privacy policy" section of our website. This option can be used on all browsers and all types of terminal (including smartphones and tablets). Please contact us using the contact form if you have any problems using this mechanism. In accordance with regulations, we would also like to inform you that :

The data collected is not cross-referenced with other processing (customer files or statistics on visits to other sites, for example).
The data collected in this way is used only to produce anonymous statistics.
We do not track your browsing on other websites.
The IP address collected does not provide a more precise geolocation than the scale of a town:
This data will not be kept for longer than 13 months from the date of your first visit.
Raw traffic data associated with an identifier must not be kept for more than 13 months.

Any collection of data beyond that required for these statistics requires your prior consent, unless assisted by another legal basis. 2) Data collected when you contact Customer Service You may provide us with personal data when you contact customer services, so that we can deal with your requests. Here again, the legal basis is Article 6.1.b of the GDPR. The legal basis for this collection and processing is Article 6.1.b of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or "GDPR"). 3) Data collected when creating your customer account and when placing an order In order to create your account and access the order process, you will need to provide us with your company details and contact information, which are considered personal: your name, contact details (email and postal address and telephone number), and bank details. The legal basis for this collection and processing is based on Article 6.1.b of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation or "GDPR").

Data retention

In accordance with the regulations in force, Conservatoire Rachmaninoff informs you that data will be kept for the period strictly necessary for its processing, in accordance with the regulations in force locally. For example, in accordance with French law, we are obliged to keep payment and invoicing information for a period of 10 years.

Data processing

Conservatoire Rachmaninoff informs you that it will process your data lawfully, fairly, transparently, appropriately, relevantly, to a limited extent, accurately and up to date. Conservatoire Rachmaninoff therefore undertakes to take all reasonable steps to ensure that any inaccurate data is deleted or rectified without delay. Conservatoire Rachmaninoff will process your data in order to be able to contact you again following your contact request.

User rights

In accordance with Articles 15 to 22 of the GDPR, you have the following rights with regard to the data we hold about you: - right of access (article 15 of the RGPD) - right of rectification (article 16 of the GDPR) - right to erasure (Article 17 of the GDPR) - right to limit processing (Article 18 of the GDPR) - right to notification of data: rectification, erasure, restriction (Article 19 of the GDPR) - right to data portability (Article 20 of the GDPR) - right to object (Article 21 of the GDPR) - right not to be profiled (Article 22 of the GDPR) You may exercise these rights by sending your request to the following postal address: 26 avenue de New York - 75116 Paris or to the following e-mail address: contact@rachmaninoff.fr. Any request to exercise a right must be accompanied by a copy of valid proof of identity to enable us to ensure that the request does indeed come from the legitimate holder of the data concerned. You may also contact the relevant supervisory authority (CNIL) to make any complaint you consider appropriate.

Data transfer

Conservatoire Rachmaninoff informs you that it will not transfer your data to a third party.

Data retention period

The length of time your data is kept varies according to the legal system and, where constraints are less severe, according to the recommendations of the CNIL and our needs. For information purposes, you will find in the attached table the retention periods for the main data used by the Conservatoire Rachmaninoff.

Type of data processing : Customer relations
Purpose of processing : Commercial relationship management
Legal basis for processing : Article L123-22 paragraph 2 of the French Commercial Code
Shelf life : 365 days
Remarks (CNIL's simplified standards have only been indicative since 25/05/2018. Future standards are expected). CNIL simplified standard NS-048

Type of data processing : Order management
Purpose of processing : Commercial relationship management
Legal basis for processing : Article L123-22 paragraph 2 of the French Commercial Code
Shelf life : 10 years
Remarks (CNIL's simplified standards have only been indicative since 25/05/2018. Future standards are expected). CNIL simplified standard NS-048

Type of data processing : Using the customer area
Legal basis for processing : Article 6.1.b of the RGPD
Shelf life : Data may not be retained beyond the period strictly necessary to manage the commercial relationship, with certain exceptions.

Changes to this Privacy Policy

This privacy policy was last updated on 26 May 2020. From time to time, Conservatoire Rachmaninoff may make changes to its privacy policy and update it on its website. Any updates will be notified to you by means of easily identifiable notices on our website and/or by electronic mail.

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